General terms and conditions

Identification – who we are is a site operated by Corbridge Pianos Ltd, trading as Allegretto Music. We are registered in England under company number 4611706, and our UK VAT registration is 880 7497 79

Our main trading address is Lipwood, Elvaston Park Road, Hexham NE46 2HL.

Your personal data

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

If you sign up to our newsletter we may use your email address to send you information about products or services.You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies and monitoring

We use cookies in a very limited fashion to allow our website to function; we don’t use cookies to track what you get up to.

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in the list below.

  • Strictly necessary cookies – these are cookies that are essential to the operation of our website. We need to use these for our online store.
  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website. These record data anonymously.
  • Functionality cookies – These cookies are used to recognise you when you return to our website. We only use these where you’ve signed up for an account, or an email subscription.

We do not use targeting cookies – cookies that record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer
  • The referring website from which you have got to our website from

The reasons for this are:

  • To make ongoing improvements to our website based on this data
  • To see our most popular sources of business

Disclosure of personal data

We do not discloses your personal data except in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may disclose aggregate statistics about visitors to our website [customers and sales] in order to describe our services to prospective partners [advertisers, sponsors] and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Customer privacy rights

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.

Online purchases – your right to cancel

We operate according to the UK Distance Selling Regulations (2000) which govern the return of goods bought online.  A detailed explanation of our return and refund polices can be found here.


All notices you send us must be sent to the contact details on the “contact us” page of this website. We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

Governing Law

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.