With a small number of exceptions which will be clearly visible, prices for all our goods sold online include delivery costs. All UK deliveries are made either via Royal Mail or a reputable courier service, usually UPS.
Higher value items will require a signature on delivery. Please ensure that all packaging is intact with no signs of transit damage – if there is any suggestion of a issue, please sign for parcel with the word “damaged”.
Music stools made to order are usually delivered 2 weeks after placing the order. If wished, we can arrange for a phone call to yourselves when the stools leave the workshop for delivery the next day. Please contact us if you would like this service.
Very large and heavy items – in particular music storage cabinets and high-end digital pianos, may be delivered by pallet. We will endeavour to contact you beforehand to ensure that the timing is convenient and you’re able to take the delivery – many couriers will deliver to a ground floor front door entrance only.
If in doubt, just give us a ring before ordering. Everything’s doable!